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water damage carpet Brisbane

Water Damage Carpet Brisbane

SafeClean has been restoring water damage carpets for homes and businesses in Brisbane since 1984

In recent years, water damage in Brisbane homes and businesses has become a frighteningly regular occurrence. Due to rising river levels, fierce storms or burst pipes. Take a deep breath.

Call SafeClean now on 07 3823 2333

Who can help me with my flooded carpets?

Why trust the cleanup and drying of your water damaged Brisbane home or business to SafeClean? Because we’ve been drying out water damage in Brisbane homes and businesses for 30 years.

When you call us, you’re calling up the experience and compassion that comes from working with locals in our flood-prone city for three decades. 

Over the years we’ve refined our techniques and added regularly to our stock of latest equipment. 

We use the most advanced drying equipment available, including truck-mounted water extraction machines, flooded carpet drying fans and dehumidifiers. 

If you have any questions about any of the methods, techniques or equipment that we use, please do not hesitate to ask one of our experienced team members!

Insurance claims for water damage carpet can be tricky

Along with the hassle of cleaning up your flooded home or business comes the headache of being sandwiched between contractors and your insurance company.  

Ferrying messages and paperwork from one to the other, hoping they don’t get lost, and trying to sort out your finances in between paying the contractors and waiting for the insurance company to pay you back. Nightmare!  

At SafeClean we’ve taken the headache out of being the middle man by billing your insurance company directly. No need to try to find the extra funds to pay us while you’re waiting for your insurance company to sort out the paperwork! 

SafeClean has been helping locals clean up their flooded carpets in Brisbane for 30 years. 

We’re reliable, experienced, fast and have the very best equipment at our disposal. You can count on us to stand by you and get the job done. 

Pick up the phone and call our team of experienced professionals now on 07 3823 2333. 

Water damage is all too common especially in storm season. Keep the number for SafeClean handy so that you can act fast in an emergency.

What you need to do before we arrive

We’ll be there as soon as we possibly can, but there are a few things you can do before we arrive to give your home or business the best chance of recovering.

1. Turn off the electricity

Our first concern is for your safety. Water is an excellent conductor of electricity, which is bad news for you and anyone else on a flooded carpet.


Electrical currents running through the water can easily cause electrocution to you or others who touch or step onto wet surfaces, causing injury or death. 

Before you do anything else, make sure you turn off the electricity at the metre box, especially if you have water in the walls.

2. Remove all furniture from the room

If the water has flooded from below, there may still be a chance of saving furniture if you act quickly.


Where possible, move all furniture from the water damaged room into a dry space – either another room in your house or even outside in a covered area. 

Even if the furniture has been damaged by water – for example if the water damage is a result of a storm and/or leaking roof – make sure you remove it from the flooded carpet to avoid further damage.

3. Call your insurance company

Now that you’ve taken steps to secure your safety and further water damage to your flooded carpet in your Brisbane property, it’s time to call your insurance company. 

Let your insurance company know what has happened – that you have flood damage, and the extent of it as far as you can tell – and whether it’s because of a storm, rising river levels or something as simple as a faulty dishwasher or washing machine. 

Also be sure to let them know that you have water damage professionals – SafeClean! – on their way to help with the clean up.

How we dry flooded carpets

You won’t need to worry about the details – rest assured that at SafeClean we have 30 years of experience in restoring water damage carpets in Brisbane. 

However, it can help to understand the process that we’ll go through to fix your flooded carpet. From removing excess water to re-laying the carpet, it can take some time to get it right.

Here’s what you can expect from our service

Step 1: Extract all water from your carpets

Whether you’re knee-deep in water or the water level has subsided to just a few centimetres, it’s important to get the excess water out of there before we can begin to rejuvenate your flooded carpet. 

We use the latest in water retrieval equipment, including specialist truck-mounted water extraction machines, to pump the flooded water out.

Step 2: Lift the carpet and remove the wet underlay

Even if the flooded carpet itself seems dry, remember that any well-laid carpet has a nice, springy underlay… which is unfortunately very good at absorbing waters!

Step 3: Install dryers or dehumidifiers to dry the carpet or walls

Now comes the heavy duty drying stage. We’ll install dryers and/or dehumidifiers to make sure every last drop of moisture is gone from your flooded carpet. 

We know from experience that you just can’t leave these jobs half done!

Step 4: Call back to see how the drying process is going

At the same time as we install the dryers and/or dehumidifiers, we’ll talk to you about booking a return visit to see how the drying process is going. 

Depending on the size of the area of water damage and how badly flooded the carpet was, this drying process can take some time to complete properly.

Step 5: Re-lay and clean the carpet

Once we’ve got your water damaged carpet, and the underlay, completely dry, we’ll re-lay it for you! 

It’s all included in our full-service package for restoring flooded carpets in Brisbane. Best of all, once it’s securely re-laid, we’ll professionally clean the whole carpet for you! 

This gives you the best chance of restoring your flooded carpet to its original condition.

Step 6: Apply an antimicrobial treatment to the damp carpet

The last thing you want is to have your carpet festering with mould in the long term. It stinks, it looks bad and it can be detrimental to your health. 

To help prevent this and to keep your carpet in a sanitary condition, we apply a specially formulated antimicrobial treatment to your water damaged carpet.

Wet Carpet Brisbane

Brisbane Service Area

With 9 mobile trucks we cover all these locations in Brisbane

  • Brisbane City & CBD – Petrie terrace, Spring Hill, Highgate Hill, Southbank, South Brisbane and West End, East Brisbane, Kangaroo Point, New Farm, Teneriffe, Newstead, Bowen Hills, Wooloongabba, Fortitude Valley
  • Brisbane Eastside – Coorparoo, Camp Hill, Carina, Wakerley Greenslopes, Tarragindi, Dutton Park, Carindale, Redland Bay – Thornlands, Ormiston,  Alexandra Hills, Victoria Point, Cleveland, Capalaba, Mount Cotton, Birkdale, Wynnum, Manly, Lota, Thorneside, Wellington Point, Sheldon, Gumdale, Chandler, Carbrook
  • Brisbane Southside – Goodna, Sunnybank Hills, Sunnybank, Seventeen Mile Rocks, Redbank Plains, Mt Gravvatt, Kuraby, Norman Park, Holland Park, Seven Hills, Acacia Ridge, Rocklea, Forest Lake, Eight Mile Plains, Annerley, Springfield, Runcorn, Springwood, Browns Plains.
  • Brisbane Northside – Kelvin Grove, Red Hill, Herston, Ashgrove, Kedron, Aspley, Chermside, Hendra, Nundah, Virginia, Zillmere, Geebung, Stafford, Bracken Ridge, Bald Hills
  • Brisbane Westside – St Lucia, Fig Tree Pocket, Kenmore, Moggill, Pullenvale
  • Moreton Bay – Kippa-Ring, Redcliffe, North Lakes, Dakabin, Rothwell, Clontarf, Woody Point, Deception Bay, Bribie Island
  • Ipswich
  • Yatala
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