Step 1. Carpet Inspection
We will inspect and identify your carpet fibres and stains. Please point out any issues or questions you may have at this time.
Step 2. Move furniture
We will do our best to move furniture around while carpet cleaning. Heavy wall units and beds may not be moved unless they are on wheels and room to move.
Step 3. Dry Vacuum
Carpets are pre vacuumed if required to remove dry soil or pet hair. Please note this is an extra cost per room.
Step 4. Pre Treat Carpet Stains
We will pre treat all carpet stains with our specialised carpet stain removal products.
Step 5. Apply shampoo/Pre Spray
We then spray on a carpet cleaning solution. This will loosen any dirt or stain particles attached to the carpet fibres.
Step 6. Hot Water Extraction/Rinse
Using from outside our truck mounted carpet cleaning machine to fully rinse your carpets. Leaving your carpets fresh and clean.
Step 6. Deodorise Carpet Option Available
For pet and other odours. Extra charges apply as we have to apply our antimicrobial solutions.
Residential Homes and Townhouses we can use our truck mounted machines.
High Rise Apartments Requires a Portable Machine. Minimum Charge $150
Apartments must have electricity connected.
Please make sure we have a parking spot as close to your front door as possible. Relocate all medium sized-furniture, breakables, and fixtures such as lamps. Remove all items from the floor such as clothes, towels, toys, pot plants, bins etc. Please tuck or pin up bed sheets. Be prepared to move your pets to a safe area away from carpets and the front door. The front door will need to be kept open while we are working because the hoses are connected to truck-mounted machines outside.
But of course! We want you to be elated. If for any reason you are not happy with some aspect of our service, we will come back at no charge to you. We want to keep our customers happy and for our customers to come back to us for future services.
No matter how careful you are, spills will happen from time to time. Fortunately, there are several ways you can reduce the risk of permanent liquids stains.
Step 1. Dab the stain immediately. Use a spoon to remove as much liquid as you can. Immediately working from the outside in or use your portable machine to extract. Now use paper towels and blot pressing down firmly, repeat repeat. It will soak up as much of the liquid as possible. Avoid scrubbing, as this can damage the carpet fibres!
Step 2. Add water to dilute the liquid stain. Generously pour water onto the stain. Do not worry about using to much water. This will break down the dye stains from the carpet fibers.
Step 3. Repeat step 1 Step 4. Once you have removed as much water/stain from your carpet simply place 5-8 paper towels onto the stain, place a heavy book and leave over night. You will be amazed how effective this procedure is in removing liquid stains such as red wine, cordial, coffee/tea. It is Important to remember that there are some types of stains that you should refrain from trying to remove yourself. Such as ink, lipstick, hair dye, wax and/or felt pens, do not risk trying to clean these yourself, as you’ll only make it worse. Give us a call and we’ll be right out to help you.
With 9 mobile trucks we cover all these locations in Brisbane